Legal notice
Legal Notice
Last updated: July 13, 2026
1. Website Operator
The website candlebloom.shop is operated by:
CandleBloom
791 Rue du Balkan
Québec, QC G1B 3S8
Canada
Email: support@candlebloom.shop
Phone: (877) 983-1871
CandleBloom was established in 2022 and operates as an online retailer of scented candles, decorative candles, aromatherapy-inspired candle products, massage candle products, candle lamps, and related gifts.
2. E-Commerce Platform
The website operates through an e-commerce platform that provides online store, checkout, payment, and related technological services.
The use of third-party services may be subject to the separate terms, conditions, and privacy practices of those providers.
3. Website Purpose
The website provides information about CandleBloom products and enables customers to place online orders.
Website content is provided for general informational and commercial purposes. It should not be interpreted as medical, therapeutic, professional, or safety advice.
4. Intellectual Property
Unless otherwise stated, the website’s original content, branding, logos, text, graphics, layouts, icons, product presentations, and design elements are owned by CandleBloom or used under appropriate authorization.
No content may be copied, reproduced, republished, distributed, modified, displayed, licensed, sold, or commercially exploited without prior written permission.
Product names, trademarks, logos, and content belonging to third parties remain the property of their respective owners.
5. Accuracy of Information
CandleBloom makes reasonable efforts to keep product information, pricing, availability, shipping information, and website content accurate.
However, minor errors, omissions, technical issues, or differences in product appearance may occur.
Product colours, finishes, sizes, labels, containers, and packaging may vary slightly because of lighting, screen display, photography, manufacturing processes, or product updates.
Nothing in this section limits mandatory consumer rights.
6. Product Availability
Products and quantities may change based on inventory availability.
Adding a product to a cart does not reserve it. A purchase is confirmed only after payment authorization and order confirmation.
When a confirmed product becomes unavailable, CandleBloom will contact the customer and provide an appropriate solution, such as a refund or approved alternative.
7. Candle Safety Notice
Candles involve open flames, heat, hot wax, and breakable containers.
Customers must follow all product instructions and safety warnings. Never leave a burning candle unattended. Keep candles away from children, pets, flammable objects, drafts, and unstable surfaces.
CandleBloom is not responsible for harm caused by misuse, failure to follow instructions, unauthorized modifications, or use of a damaged product, except where liability cannot legally be excluded.
8. Aromatherapy and Wellness Disclaimer
References to relaxation, comfort, stress relief, atmosphere, aromatherapy, moisturizing, or similar experiences describe the intended sensory or lifestyle use of the products.
These descriptions do not represent medical claims or guaranteed results.
Products are not intended to diagnose, treat, cure, or prevent disease. Individual fragrance, skin, and sensory experiences may vary.
Customers with allergies, fragrance sensitivities, respiratory conditions, skin concerns, pregnancy-related concerns, or other medical considerations should review product ingredients and consult a qualified professional where appropriate.
9. Topical-Use Products
A product should only be applied to the skin when its description and instructions specifically identify it as suitable for topical use.
Customers must follow the supplied instructions, review ingredient information, and stop using the product if irritation or discomfort occurs.
Decorative candles and standard scented candles must not be applied to the skin.
10. External Links
The website may contain links to external websites or services operated by third parties.
CandleBloom does not control and is not responsible for the content, security, availability, products, or practices of unrelated third-party websites.
A link does not necessarily represent endorsement.
11. Limitation of Liability
To the fullest extent permitted by law, CandleBloom is not responsible for indirect, incidental, special, or consequential losses arising from:
- Improper product use
- Failure to follow safety instructions
- Website interruption
- Third-party services
- Carrier delays
- Customs processing
- Events outside our reasonable control
Nothing in this Legal Notice excludes liability or consumer remedies that cannot legally be excluded.
12. Customer Responsibilities
Customers are responsible for:
- Providing accurate order information
- Reviewing product descriptions
- Following product instructions and warnings
- Using candles safely
- Keeping products away from children and pets
- Checking ingredients when allergies or sensitivities are relevant
- Complying with local import and product-use requirements
13. Governing Law
This Legal Notice is governed by the applicable laws of Québec and the federal laws of Canada.
Customers may also benefit from mandatory consumer protections in their jurisdiction that cannot legally be waived.
14. Changes to This Legal Notice
CandleBloom may update this Legal Notice to reflect changes in the website, products, operations, or applicable requirements.
The revised version will be published on candlebloom.shop with an updated revision date.
15. Contact
For questions relating to this Legal Notice, contact:
CandleBloom
791 Rue du Balkan
Québec, QC G1B 3S8
Canada
Email: support@candlebloom.shop
Phone: (877) 983-1871